Web Design
What I'd tell my first client if I could go back
Twenty years of building websites. Here's what I wish I'd told my very first client, and what I'd still tell every new one today.
I design and build websites that actually work.
Thoughts on web design, development, and the unglamorous work of making things better, from someone who's been doing it for 20 years.
Research
How People Actually Find and Choose a Solicitor: What the Research Says
What 3,750 consumers told the Legal Services Consumer Panel about how they find, evaluate, and choose a solicitor. And what it means for your website.
Thoughts
What if we just slowed down?
I've been thinking about the constant pressure to build new things, ship new ideas, solve no real problems. I think we might need to slow down instead.
Web Design
I Rebuilt My Own Website. Here's What I Learned.
I rebuilt my website from WordPress to Eleventy. The tech was the easy part. Figuring out who it was actually for took much longer.
Research
I Audited 136 Solicitor Websites in North Yorkshire. Here's What I Found.
96% failed basic accessibility checks. See the full data on mobile speed, SSL, and local SEO across 136 North Yorkshire solicitor websites.
Business
A Mortgage Calculator That Actually Answers the Right Question
A case study on building Breathing Room, a mortgage affordability calculator that focuses on what you can comfortably afford, not just what a lender will approve.
Business
Why I stopped trying to look like an agency
Why I dropped the "we" language and stopped pretending to be an agency. Being a one-person operation turned out to be a selling point, not something to hide.
WordPress
Lock Down Your WordPress Site in 1 Hour — A Guide for Small Firms
Practical WordPress security steps any small practice can implement today. Covers plugins, login hardening, file permissions, and monitoring.
WordPress
Your WordPress Backup Plan: Because 'It Won't Happen to Me' Isn't a Strategy
A step-by-step WordPress backup guide for small practices. Manual, plugin, and managed hosting methods — so a hack doesn't become a crisis.